You’ll have them at “Hello”
Imagine you were sitting down having dinner when you heard someone knocking on the door. You get up to see who it is and before you open it an inch, a voice says “Hi, would you Exchange homes with me next month?” It would be pretty disconcerting.
While that’s an extreme example, in a lot of ways, that is how some exchange requests can come across. They are short and not at all sweet. It is not surprising that these types of Inquiries can result in less than satisfactory results for those who are actively looking for an exchange. When it takes, on average, more than seven requests before finding an interested Exchange Partner, we understand the desire to send out more general mass messages.
But is that the answers? Just like with the over 65,000 homes available on HomeExchange, no two processes for securing an exchange are going to be exactly alike. There are a few tips that can make your message more response-worthy.
1. View before you send
We know that this might sound obvious to most, but take the time to check a Profile before getting in touch. If you are traveling with kids, confirm that the home is Child-Friendly. Want to leave your pets in the comfort of their space? Check to see if they are “animal people.” Are you looking to make a Non-Reciprocal Exchange? Make sure someone is open to that type of Exchange.
2. Introduce yourself
Take a moment and identify yourself. No need to write a memoir, but this is your chance to explain who you are and who else might be accompanying you on the potential exchange. A brief introduction can set the stage for more of a conversation.
3. Be specific but flexible
If you know that there are particular dates you are looking for, make a point to explain that up front. But also know that the more open you are with a timeframe, the more likely you are to get a response.
4. Make it personal
Everyone likes to feel seen or like they are unique. That extends to their home. By commenting on something that relates directly to their Profile, you have a better chance of catching an Exchange Partner’s eye. Mention how you share an interest in surfing or how you also have a record collection. Choose something that can establish a connection.
5. Don’t take it personally
If you don’t receive a response to your message, it most likely wasn’t something you said. Perhaps the timeline just didn’t work. Or the person wasn’t interested in exchanging to your location. Sure, it would be nice if everyone responded with a specific reason, but that doesn’t always work out. This could be doubly true if you sent a request to a highly desired location. Some members in New York, London or Paris, can receive literally dozens of messages every day. To respond with a personalized decline to every note would almost be a full-time job.
Looking to learn a little more about our messaging system? Here is an article from our help section to give more basics. And now it’s your turn. Comment below with some of the things that you have found work best when sending out an inquiry.